Schedule
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- Schedule
08.00
REGISTRATION
09.00
INAUGRATION
09:05
Welcome Address by Conference Chairman David Kalife, Chief Executive Officer, Oman Oil Marketing Company – Oman
09:15
OPENING KEYNOTE SPEECH (SESSION 1) Confirmed speaker:H.E. Dr. Matar Al Neyadi, Undersecretary, Ministry of Energy and Industry - UAE
09:30
KEYNOTE SPEECH (SESSION 2)- ADNOC DISTIBUTION TRANSFORMATION:
* Smart technology, and smart service station design
* New business model with Flex, choice, optimization and importance of customer experience
* Rebranding across the business
Confirmed speaker: Abdulla Al Mentheri, Chief Technology & Business Development Officer, ADNOC Distribution
09:50
SESSION 3: Q&As session with ADNOC Distribution
Session moderator:
David Kalife, Chief Executive Officer, Oman Oil Marketing Company – Oman
Confirmed speakers:
* Abdulla Al Mentheri, Chief Technology & Business Development Officer, ADNOC Distribution
* Nasser Ali Al Hammadi, Chief Retail Officer, ADNOC Distribution - UAE
10:10
SESSION 4: GAS STATIONS OF THE FUTURE
*A peek into the future design and technologies enhancing customer experience
Confirmed speaker: Dr. Toni Issa, Vice Chairman and President, IPT – Lebanon
10:30
1st Networking Coffee Break
10:40
SESSION 5: KUWAIT PETROLEUM ITALY FLAGSHIP GAS STATION IN MILAN NORTHERN AREA
* Project overview of iconic installation and destination point
* Looking at the solutions utilized to maximize the environment friendly approach
* Exploring the process complexity to secure final results
Confirmed speaker: Azzam Almutawa, Vice President - International Operations, Kuwait Petroleum (Q8) – Kuwait
11:10
1ST NETWORKING COFFEE BREAK
11:40
SESSION 6: Session reserved
Confirmed speaker: Rachid Nadil, Chief Executive Officer, Naftal – Algeria
12:10
SESSION 7: BUILDING AN EFFECTIVE BUSINESS CASE TO SECURE INVESTMENT IN TECHNOLOGY
* Evaluating latest technology and their positive impact on your business
* What are the best methods to assess your return on investment the long-term benefits?
* How can you ensure you convince your board to invest in new technologies?
12:45
SESSION 8: CHANGE THE WAY YOU REFUEL
Confirmed speaker: Vernon Brickman, Executive Chairman, Adverto Outdoor Media
13:15
2ND NETWORKING COFFEE BREAK
12:45
SESSION 9: ZEROING IN ON THE SUSTAINABILITY VISION WITH VRS
* Maximizing recovery of fuel lost as vapour during vehicle refueling and filling underground tanks using innovative Vapour Recovery System (VRS)
* Complying with environmental standards by reducing carbon emissions and fuel smell from gas station premises
* Creating provision for installing VRS in all fuel stations to achieve UAE government’s sustainability goals
Confirmed speaker: Zaid Alqufaidi, Managing Director, ENOC – United Arab Emirates
14:15
SESSION 10: EXCLUSIVE CEO PANEL - VISION 2021 FOR GCC’S FUEL RETAIL INDUSTRY
Confirmed panellists:
• David Kalife, Chief Executive Officer, Oman Oil Marketing Company – Oman
• Zaid Alqufaidi, Managing Director, ENOC – United Arab Emirates
15:00
Closing Remarks by Conference Chairman
15:05
NETWORKING LUNCH
16:00
END OF CONFERENCE DAY ONE
08.00
REGISTRATION
09:00
REMARKS BY CONFERENCE CHAIRMAN
09:10
SESSION 1: BAPCO RETAIL COMMERCIAL TRANSFORMATION - The Execution Plan
* Why transform?
* The strategic levers
* Execution plan
* Progress to date
* what’s next…
09:40
SESSION 2: IMPLEMENTING A NATIONAL SUBSIDY SYSTEM (NSS) – Oman case study
* Overview of the NSS introduced by the Government of Oman
* OOMCO planning and execution of NSS
* Looking at the key objectives of the NSS
* Results and impact of the NSS on the market and industry
Confirmed speaker: Hussain Jama Bait Ishaq, General Manager - Retail, Fuel Cards & Regional Offices, Oman Oil Marketing Company - Oman
10:10
SESSION 3: OVERVIEW OF PETRO BARAKA UPCOMING PROJECTS AND INTERNATIONAL PARTNERSHIPS TO IMPROVE SRVICES LOCALLY
Confirmed speaker: HichemFradi, Chief Executive Officer, Petro Baraka - Algeria
10:40
SESSION 4: IS IT TIME TO SWITCH? LOOKING AT THE BENEFITS OF COMPRESSED NATURAL GAS (CNG)
* Where are the investment opportunities in CNG?
* Save money, go green: Achieve 30% less fuel costs and 20-25% reduction in carbon emissions with CNG
* A peep into how fleet owners are benefitting from using CNG
* Getting the buy-in from general public through awareness initiatives
11:10
1ST NETWORKING COFFEE BREAK
11:40
SESSION 5: Session reserved
Confirmed speaker:Burhan Al Hashemi, Managing Director – Marketing, ENOC
12:10
SESSION 6: INCENTIVIZING YOUR CUSTOMER TO USE CARD AND SMART PAYMENT SYSTEMS
* Role of card and e-payment in increasing cost-effectiveness of your payment collection and accounting process (reduce labour cost and human error, and increase efficiency...etc.)
* Exploring the different virtual payment options available at UAE service stations: e-dirhams, e-wallet, ADNOC wallet and mobile payments
* How to incentivize your clients to use cards and e-payment instead of cash?
12:40
SESSION 7: GAS STATION MANAGEMENT SOFTWARES
* How to enhance customer experience using state of art software solutions.
* Generating Foot Traffic Report, Site Monitoring, Alarm using software technology
* How can you use software to identify the best retail shops in your station according to the location, demographics and other external factors?
Confirmed speaker: Rony Daou, Chief Financial Officer, Wookood Petroleum - Lebanon
13:10
2nd NETWORKING COFFEE BREAK
13:40
SESSION 8 – Panel discussion: FROM GAS STATIONS TO COMMUNITRY CENTERS - Developing fuel stations into a small community
* Upgrading gas stations to include more services for the customer * Provide more services and options to gain a competitive edge and attract customers * How can you develop your station to attract electric vehicle customers who need more time to charge? How can you compete with other facilities, such as malls and hotels that are providing electric charging stations? * How can this station upgrade assist you in providing a convincing and lucrative business case to the board to secure investment in electric chargers?